Refund policy

Refund & Cancellation Policy

McCall’s Outdoor Solutions LLC

At McCall’s Outdoor Solutions LLC, we value our customers and strive to provide reliable, professional outdoor services. We understand that plans may change and have established the following policies to ensure fairness for everyone.

Deposits & Cancellations

Deposits may be required to secure certain service appointments.

Cancellations made at least 48 hours before the scheduled service are eligible for a full deposit refund.

Cancellations made less than 48 hours before the scheduled service will result in forfeiture of the deposit, except where required by applicable law.

Approved refunds will be issued to the original payment method. Processing times depend on the payment provider.

Rescheduling

Customers may request one complimentary reschedule with at least 24 hours’ notice, subject to availability. Additional rescheduling requests may require a new deposit.

Weather-Related Delays

Outdoor services are subject to weather conditions. If McCall’s Outdoor Solutions LLC must postpone a service due to unsafe or unsuitable weather, customers may reschedule at no additional charge or request a refund of payments for services not performed.

Completed Services

Payments for completed services are generally nonrefundable, except as required by law. If you have concerns about the quality of our work, please contact us so we can review the situation and work toward an appropriate resolution.

Contact Us

For cancellations, rescheduling, or refund requests, please contact us:

McCall’s Outdoor Solutions LLC

Phone: (334) 430-3342

Email: mccalloutdoorsolutions@gmail.com